ASHBORN STUDIO / LEGAL DOCUMENT

Privacy policy

Last updated20 October 2026

Applies toWebsite · ParaTerra · Steam · Epic Games

Ashborn Studio respects your privacy. This policy clearly explains what data is recorded, why it is used and how long it is retained when you visit our website, contact us, or use our games and services distributed through Steam and Epic Games.

CURRENT PROCESSING STATUS

What is stored — and what is not.

01Website

Our hosting provider temporarily records technical connection logs to keep the website secure and available. Ashborn Studio does not use these logs for advertising or profiling.

02Messages

Emails you send us are stored in our business email system and used only to answer your request or provide support.

03Steam and Epic Games

At this time, Ashborn Studio does not collect or store personal data obtained from your Steam or Epic Games account in any database operated by Ashborn Studio. Accounts, sign-in, purchases and payments remain managed by the relevant platform.

01Data controller

The data controller is Ashborn Studio, an independent game studio established in France.

PRIVACY CONTACTcontact@ashborn-studio.com ↗

02Scope

This policy applies to ashborn-studio.com, communications sent to the studio, and games, features and services published by Ashborn Studio, including ParaTerra: Expedition 2050, on Steam or Epic Games.

Valve/Steam and Epic Games websites and services have their own privacy policies. Ashborn Studio does not control their processing when they act for their own purposes.

03Data we may process

  • Website visits: minimal technical data sent by your browser or recorded by our hosting provider, such as IP address, device type, browser, date, time and requested resource.
  • Communications: email address, name or alias, message content and attachments that you choose to send us.
  • Games and platforms: platform identifier, licence status, technical session data, error reports, diagnostics and information required for support, only when needed by the features you use.
WEBSITE

The public website creates no user account, contains no advertising and currently uses no marketing tracker or non-essential cookie.

04Purposes and legal bases

PurposeLegal basis
Display, secure and maintain the website and our servicesLegitimate interests
Provide the game, verify entitlements and operate its featuresPerformance of a contract
Answer requests, provide support and fix errorsContract or legitimate interests
Meet legal obligations and defend our rightsLegal obligation or legitimate interests

05Steam and Epic Games

When you purchase, download or launch a game through Steam or Epic Games, the platform processes account and payment data under its own terms. Ashborn Studio does not directly receive your login credentials or payment card details.

Depending on the features actually enabled, we may receive a platform identifier, proof of entitlement, technical information or data required for online play, achievements, saves, security or support. We limit this processing to what is necessary to operate the service.

VALVE / STEAMRead their policy ↗EPIC GAMESRead their policy ↗

06Recipients and transfers

Data is available only to authorised Ashborn Studio members and, where necessary, to our technical, hosting, email, distribution or support providers. It may also be disclosed to an authority when required by law.

Some providers, including distribution platforms, may process data outside the European Economic Area. Where required, the transfer relies on a mechanism recognised by applicable law, such as an adequacy decision or standard contractual clauses.

07Storage and retention

Data is stored only in the systems required for the relevant service. At the end of the periods below, it is deleted or anonymised unless a legal obligation or the defence of a legal claim requires longer retention.

CategoryStorage location and maximum period
Website technical logsHosting provider’s secured systems · no longer than 12 months
Emails and support requestsAshborn Studio’s business email system · while the request is handled, then no longer than 3 years after the last exchange
Steam or Epic Games account dataNo storage in a database operated by Ashborn Studio at this time

If a future feature requires Ashborn Studio to store platform or game data, this policy will be updated before that feature is enabled to identify the exact data, how it is used, where it is stored and how long it is retained.

08Security

We use technical and organisational measures proportionate to the nature of the data and the risks, including access controls, account protection, updates, backups and suitable providers. No system is completely risk-free, so we reassess these measures as our services evolve.

09Your rights

Subject to the GDPR, you may request access to, correction or deletion of your data, restriction of processing, object to certain processing and request portability of relevant data. You may also withdraw consent where processing relies on it.

Email contact@ashborn-studio.com. We may request reasonable information to verify your identity. You may also lodge a complaint with the French data protection authority, the CNIL ↗.

10Children

We do not seek to knowingly collect data from a child below the age required to use the relevant service under applicable law and platform rules. A parent or legal guardian may contact us to request review or deletion of data.

11Updates and contact

This policy may change as the website, game, services or regulations evolve. The date at the top identifies the latest version. We will provide suitable notice of material changes.

For any question about this policy or your data, contact contact@ashborn-studio.com.